Last updated: July 28, 2026
1. Eligibility for Refund
Refunds are applicable in the following cases:
- Order cancelled by the store
- Damaged or defective items delivered
- Wrong items delivered
- Items not delivered within promised time
- Expired products delivered
2. Refund Process
- Report issue within 24 hours of delivery
- Share order number and photo evidence
- Refund initiated within 48 hours of approval
3. Refund Method
Online Payments: Amount refunded to original payment method within 5-7 business days.
Cash on Delivery: Refund via UPI or bank transfer within 48 hours.
4. Non-Refundable
- Change of mind after order delivery
- Perishable items not reported within 2 hours
- Orders delivered correctly and on time
5. Contact for Refund
Email: support@afastbee.com | Phone: +91-XXXXXXXXXX