Shipping & Return Policy

🚚 Shipping Policy

Delivery Area

We deliver within 3-5 km radius of each store location.

Delivery Time

Orders are typically delivered within 30-60 minutes during store operating hours.

Delivery Charges

Free delivery on orders above ₹500. A nominal delivery fee applies for orders below ₹500, as set by each store.

🔄 Return & Exchange Policy

Return Window

Returns accepted within 24 hours of delivery for damaged, expired, or incorrect items.

Non-Returnable Items

Fresh produce, dairy products, and perishable items cannot be returned unless damaged or expired at delivery.

Return Process

Contact support with your order number and photo of the issue. Refund or replacement will be processed within 48 hours.